Features | MyDentalPMS

Smart Scheduling

Drag-and-drop appointment scheduling
Multi-operatory view for team coordination
Online patient booking portal
Automated SMS and email reminders
Smart waitlist management
AI-powered no-show prediction
Intelligent slot filling recommendations

📊 Reduce no-shows by up to 30%

Dr. Smith

Dr. Johnson

Hygiene 1

Hygiene 2

9:00 AM Exam

9:00 AM Clean

9:30 AM Root Canal

9:30 AM Cleaning

10:00 AM Filling

10:00 AM Exam

10:30 AM Crown Prep

10:30 AM Cleaning

Clinical Charting

Interactive odontogram with tooth mapping
Surface-level detail tracking
Periodontal charting capabilities
Voice-to-chart dictation
Pre-built clinical note templates (SOAP, procedure, exam)
Real-time auto-save functionality
Comprehensive clinical history tracking

⚡ Chart in half the time

18

17

16

15

14

13

12

11

21

22

23

24

25

26

27

28

Selected Tooth: #16 (Right upper first molar)

Diagnosis: Deep caries requiring treatment

Patient Management

Complete digital patient profiles
Comprehensive medical and dental history
Customizable treatment plans
E-signature support for consent forms
Secure document storage and organization
Family linking and group management
Patient portal with self-service options
Digital intake forms and questionnaires

👤 Everything about a patient, one click away

Sarah Johnson

ID: PAT-4891

Date of Birth 03/15/1985

Phone (555) 234-5678

Insurance Delta Dental

Last Visit 02/10/2025

Balance $0.00

Billing & Insurance

One-click claim submission to carriers
Real-time insurance eligibility verification
Built-in claim scrubber catches errors before submission
Automatic ERA/EOB processing
Patient statement generation and delivery
Flexible payment plan options
Integrated payment processing (credit cards, ACH)

💰 Reduce claim denials by 80%

John Smith - Filling

Claim #2891 • $245.00

Submitted

Maria Garcia - Crown

Claim #2890 • $1,200.00

Processing

James Lee - Cleaning

Claim #2889 • $120.00

Approved

Communication Hub

Two-way SMS messaging with patients
Automated appointment reminder campaigns
Recall campaign management
Birthday greeting automation
Post-operative follow-up workflows
Review request automation
Secure patient portal messaging
Bulk messaging capabilities

💬 All patient communication in one place

Hi, can I reschedule my appointment?

2:45 PM

Of course! We have availability tomorrow at 3 PM

2:47 PM

Perfect, I'll see you then!

2:48 PM

Great! We'll see you tomorrow at 3 PM. Reply with any questions.

2:49 PM

Analytics & Reporting

Real-time customizable dashboards
12+ pre-built report types
Production, collections, and AR tracking
Provider performance comparison
Insurance payer analysis tools
Treatment acceptance rate insights
Export to CSV, PDF, and Excel formats
Automated scheduled reports

📈 Make data-driven decisions

Monthly Production

Collection Rate

Treatment Acceptance

Patient Growth

Imaging

Integrated image viewer with advanced controls
Annotation and markup tools
Brightness and contrast adjustment controls
Side-by-side comparison view
Built-in measurement tools
Per-image notes and clinical documentation
DICOM format compatibility
View X-rays during clinical charting

🖼️ View X-rays while charting

HIPAA Security & Compliance

Built for compliance from day one with enterprise-grade security features.

🔒

End-to-End Encryption

All patient data encrypted in transit and at rest

👥

Role-Based Access

30+ granular permission levels per user

📋

Audit Logging

Complete audit trail of all system access

💾

Automated Backups

Continuous backup with disaster recovery

📜

BAA Included

Business Associate Agreement included

🔐

2FA & TOTP

Two-factor and time-based authentication

⏱️

Auto-Logout

Automatic session timeout after inactivity

✓

Security Assessments

Annual independent security audits

🛡️ Built for compliance from day one

Claims & Revenue Cycle

Complete claims command center with pre-submission validation, denial management, and ERA processing — all in one place.

Visual claims pipeline: Draft to Paid at a glance
7-point claim scrubber catches errors before submission
Denial analytics with appeal tracking and templates
Insurance payer scorecards with A-F grading
AR aging report with 4 aging buckets
ERA/EOB auto-reconciliation and one-click posting
94.2% first-pass acceptance rate tracking

See Claims Dashboard →

Claims Pipeline

Draft 14 Submitted 156 In Review 89 Paid 342 Denied 21

94.2%

First-Pass Rate

18.4d

Avg Days to Pay

AI-Powered Assistant

Connect your own AI provider — your API key, your data, your practice. No data leaves your control.

Clinical note drafting from shorthand or dictation
Claims pre-screening for denial risk
12-month financial forecasting with confidence intervals
Smart patient communication drafts
Supports Claude (Anthropic), OpenAI, or custom endpoints
De-identification toggle for maximum privacy
Usage tracking and budget controls

See AI Assistant →

AI Clinical Note

ASSESSMENT:

Symptomatic irreversible pulpitis with symptomatic apical periodontitis #14

PLAN:

Refer to endodontist for RCT #14. Prescribed Amoxicillin 500mg TID x 7 days.

Approve Edit

E-Prescribe

Electronic prescriptions with drug interaction checking, EPCS compliance, and SureScripts integration.

10 quick-pick common dental medications
Automatic drug interaction and allergy cross-check
EPCS compliant for controlled substances
SureScripts pharmacy network integration
Complete dental formulary with dosing references
Controlled substance log with DEA tracking
PDMP database integration

See E-Prescribe →

Rx Quick Pick

Amoxicillin 500mg Ibuprofen 800mg Clindamycin 300mg Chlorhexidine

Warning: Patient allergic to Penicillin — Amoxicillin contraindicated

Multi-Office & Staff Management

Scale from solo practice to multi-location group with centralized management and consolidated reporting.

Multi-location dashboard with cross-office analytics
Provider scheduling across multiple offices
Staff directory with credential tracking
License and certification expiry alerts
Timesheet entry with payroll export (QuickBooks, ADP)
Performance metrics per provider and per office
Role-based access across locations

See Multi-Office →

Office Comparison

Main Office

$142K

+8% MoM

Satellite Office

$98K

+12% MoM

Patient Engagement Suite

Education library, satisfaction surveys, reputation management, and marketing campaigns — all built in.

20+ patient education videos and articles in multiple languages
Treatment comparison tools for case presentations
Patient satisfaction surveys with NPS tracking
Automated review requests to Google, Facebook, Yelp
Marketing campaign builder with email and SMS
Local SEO score tracking and competitor benchmarks
Treatment acceptance up 21% with education content

See Education Library →

Reputation

4.7

★★★★★

284 reviews across 3 platforms

NPS 72

94% Response

Daily Operations

Streamlined workflows for front desk: check-in, check-out, end-of-day closing, supply management, and consent forms.

One-screen check-in and check-out workflow
End-of-day reconciliation with till balancing
Digital consent form library with e-signatures
Supply inventory tracking with auto-reorder alerts
Vendor management with price comparison
HIPAA-compliant referral management with BAA tracking
Lab case tracking with status timeline

See EOD Closing →

EOD Checklist

✓ All charts completed

✓ All payments posted

● Cash drawer reconciled

● Credit batch closed

✗ 1 rejected claim pending

Everything your dental practice needs