Patient Statements & Collections

Outstanding Patient Balances
$34,280
18 accounts active
Statements Sent This Month
142
+12 from last month
Payments Received (MTD)
$28,400
89% collection rate
Average Days to Pay
22.3
Last 30 days
Patient Last Visit Balance Oldest Charge Last Payment Last Statement Status Actions
Sarah Anderson Jan 15, 2025 $2,450 Jan 8, 2025 Dec 28, 2024 Jan 10, 2025 Current
Michael Chen Dec 20, 2024 $1,890 Dec 15, 2024 Dec 27, 2024 Jan 5, 2025 30 Day
Jennifer Martinez Nov 10, 2024 $3,200 Nov 5, 2024 Dec 15, 2024 Dec 28, 2024 60 Day
David Thompson Oct 5, 2024 $4,150 Oct 1, 2024 Nov 20, 2024 Dec 1, 2024 90+ Day
Emily Rodriguez Jan 8, 2025 $1,230 Jan 5, 2025 Jan 10, 2025 Jan 12, 2025 Current
Robert Wilson Dec 1, 2024 $2,680 Nov 25, 2024 Dec 18, 2024 Jan 2, 2025 30 Day
Amanda Lee Nov 28, 2024 $3,420 Nov 20, 2024 Dec 10, 2024 Dec 22, 2024 60 Day
Christopher Brown Oct 15, 2024 $2,950 Oct 10, 2024 Nov 5, 2024 Nov 15, 2024 90+ Day
Jessica Taylor Jan 12, 2025 $890 Jan 10, 2025 Jan 12, 2025 Jan 13, 2025 Current
Kevin Jackson Dec 5, 2024 $1,720 Nov 28, 2024 Dec 20, 2024 Jan 4, 2025 30 Day
Lisa Anderson Nov 12, 2024 $2,340 Nov 8, 2024 Dec 5, 2024 Dec 18, 2024 60 Day
Mark Davis Sep 20, 2024 $3,680 Sep 15, 2024 Oct 25, 2024 Nov 8, 2024 90+ Day
Patricia White Jan 6, 2025 $1,450 Jan 2, 2025 Jan 8, 2025 Jan 9, 2025 Current
Thomas Harris Dec 8, 2024 $2,120 Nov 30, 2024 Dec 26, 2024 Jan 7, 2025 30 Day
Nancy Martin Oct 30, 2024 $2,780 Oct 22, 2024 Nov 12, 2024 Nov 24, 2024 90+ Day
Steven Clark Jan 2, 2025 $960 Dec 28, 2024 Jan 6, 2025 Jan 8, 2025 Current

Create New Payment Plan

Total in Payment Plans
$18,400
6 active plans
On-Time Rate
88%
Excellent compliance
Default Rate
4%
Low risk
Avg Plan Duration
8 mo
12-month max

Active Payment Plans

Sarah Anderson
Active
Original Balance: $3,200
Monthly Payment: $400
Remaining: $1,600
Next Payment: Feb 15, 2025
Progress: 4 of 8
Auto-Pay: On
Michael Chen
Active
Original Balance: $2,800
Monthly Payment: $350
Remaining: $2,100
Next Payment: Feb 10, 2025
Progress: 2 of 8
Auto-Pay: Off
Jennifer Martinez
Active
Original Balance: $4,200
Monthly Payment: $500
Remaining: $2,500
Next Payment: Feb 20, 2025
Progress: 3 of 9
Auto-Pay: On
Emily Rodriguez
Active
Original Balance: $1,800
Monthly Payment: $300
Remaining: $900
Next Payment: Feb 18, 2025
Progress: 3 of 6
Auto-Pay: On
Robert Wilson
Active
Original Balance: $2,200
Monthly Payment: $275
Remaining: $1,375
Next Payment: Feb 12, 2025
Progress: 3 of 8
Auto-Pay: Off
Amanda Lee
Active
Original Balance: $3,600
Monthly Payment: $450
Remaining: $2,700
Next Payment: Feb 22, 2025
Progress: 2 of 8
Auto-Pay: On

Collection Status Breakdown

Pre-Collection (90-120 Days)
$4,200
12 accounts
Collection Warning Sent (120-150 Days)
$2,800
6 accounts
Sent to Collections (150+ Days)
$1,400
3 accounts
Written Off
$820
2 accounts
Recovery Rate
34%
Of collections sent
Avg Recovery Amount
$280
Per recovered account
Collection Agency Fee
25%
Industry standard

Collection Workflow

Patient Balance Days Outstanding Collection Stage Last Contact Next Action Actions
David Thompson $4,150 110 Pre-Collection Jan 20, 2025 Send Final Notice
Christopher Brown $2,950 125 Warning Sent Jan 15, 2025 Follow-up Call
Mark Davis $3,680 137 Warning Sent Jan 10, 2025 Send to Collections
Patricia White - Account 2 $1,200 152 Collections Jan 5, 2025 Monitor Status
Jennifer Martinez - Old $420 165 Collections Dec 28, 2024 Consider Write-Off
Thomas Harris - Account 3 $95 118 Pre-Collection Jan 18, 2025 Send Final Notice
Kevin Jackson - Old $340 175 Collections Dec 20, 2024 Write Off
Lisa Anderson - Account 2 $680 98 Pre-Collection Jan 22, 2025 Send Statement
Nancy Martin - Account 2 $520 140 Warning Sent Jan 12, 2025 Follow-up Call
Robert Wilson - Account 2 $375 105 Pre-Collection Jan 19, 2025 Send Final Notice